Client Workflow

Why a pre-launch checklist matters Launch day is the worst time to discover a broken form or a typo on the homepage. A repeatable pre-launch checklist catches the small things before your client, or their customers, do. It also gives you a clean, documented sign-off so there is no argument later about what was agreed.…

The fastest way to cut revision rounds is to make each round precise and finite. Set expectations up front, collect feedback pinned to the actual elements, action it in one batch, and close the round with an explicit sign-off. In our own client work the extra rounds almost never came from the design being wrong.…

Why client feedback goes wrong Asking a client what they think of a website sounds simple. In practice you get a wall of vague notes, a dozen emails, a few screenshots with arrows, and the occasional "I will know it when I see it." The problem is rarely the client. It is how the feedback…

Why website design requirements matter Most website projects that run over budget or drag past deadline do not fail in the build. They fail at the start, when nobody wrote down what the site actually needs to do. A clear set of website design requirements gives you and your client a shared definition of done,…

A clean client handoff comes down to three things: the client has reviewed and formally approved the work, you've documented that approval, and you've handed over access and next steps in writing. Projects that drag on after "launch" almost always skipped one of those. Use the checklist below to close Bricks projects properly. Why handoff…

To get a clean client sign-off on a website, make approval an explicit, recorded step: present the finished page, ask the client to formally approve it, and keep a timestamped record of that approval tied to the specific page. A verbal "looks good" or a buried email reply isn't sign-off — it's the thing clients…