Internal comments
Internal comments are private team notes you pin on your live pages from the admin bar. Only your team can see them, until you choose to share them into a review. Internal comments are included on the free plan.
What they are for
They give your team the same pin-on-the-page workflow you already use with clients, but kept private. Typical uses:
- An internal QA pass before a page ever goes to the client.
- Notes between a designer and a developer on the same build.
- Content to-dos, such as placeholder copy or an image still to be swapped.
- Recording a decision on the page it applies to, rather than in a chat thread nobody can find later.
How to leave one
- Open any page on your site while logged in to WordPress.
- Use the internal feedback button in the admin bar to enter comment mode.
- Click the element you want to note, and write the comment.
Internal notes behave like ordinary pins: they anchor to the element, capture a screenshot and page context, and support threaded replies, statuses and assignees. Colleagues can also propose wording changes on them with suggest edits.
Where they work
Internal comments work on any page, not only single pages. That includes archive and listing pages, the blog index and search results, which is useful because those templates are exactly where problems are easy to miss and hard to describe in words.
Who can see them
Only WordPress users on your team can read or write internal comments. Clients never see them, and they do not appear in a client’s review, unless you deliberately share the thread.
Privacy is enforced on notifications too: if a thread is made internal after someone has replied, that reply is not emailed to a client who is not part of your team.
Sharing a note with the client
When a note is ready for the client, you can share it into the relevant review. This is the usual path for an internal question that turns out to need the client’s decision: keep it private while your team works out what to ask, then share the thread once the question is clear.
Notifications and integrations
Webhooks carry a comment’s visibility, assignee, attachments and screenshot, along with the page context for notes left on archive pages. That means a Slack, Discord or automation workflow can tell an internal note apart from client feedback and route the two differently.
Common questions
Can clients ever see internal comments?
No, unless you share the thread into a review yourself.
Do internal comments cost anything?
No. They are included on the free plan.
Do I need an active review to leave one?
No. Internal comments are independent of client reviews, so you can annotate a page at any point in a build.