A Loom alternative for client website feedback

Loom is brilliant for explaining – recording your screen and talking a client through changes. It’s the wrong tool for collecting their feedback. A 6-minute “the button’s a bit off, and the heading too” video can’t be tracked, resolved or signed off. Reviso flips the direction: your client pins their feedback straight onto the live page, anchored to the exact element, with a status you can actually close out.

Choose Reviso if

you need clients to give structured, trackable feedback on a live website you can resolve and sign off.

Keep Loom if

you want to narrate and explain changes - and honestly, the two pair beautifully: Loom to show, Reviso to collect.

Reviso vs Loom at a glance

Feature Reviso Loom
What it is Pin-on-page client feedback Screen + webcam video recording
AI that applies the change for you ✓ Yes — in Bricks (Beta) AI summaries only
Direction Client → you, on the live page You → client, as a video
Feedback is anchored to The exact page element A point in a video
Trackable, resolvable items Yes (pins, statuses, resolve) No (comments on a video)
Approvals / sign-off Yes – sign-off free; PDF certificate (Pro) No
Where data is stored Your WordPress server Loom / Atlassian cloud
Account needed to participate No (client just clicks a link) No to watch; creators pay a seat
Best at Collecting & closing feedback Explaining & demoing
Pricing Free, Pro $9/mo Free (25 videos) / $18 per creator

Where Reviso wins (for collecting feedback)

  • Feedback is structured, not narrated. Each comment is a pin on a specific element with a status – open, in progress, resolved – so nothing gets lost in a video you have to re-watch.
  • It closes the loop. Clients can approve a page (free), with a timestamped PDF sign-off on Pro. A Loom thread never reaches a clean “done.”
  • It’s on the real site. No re-recording when the page changes – the pins live on the current live version.
  • Data on your server, flat price. No per-creator seats; Pro is $9/mo flat.

Where Loom is still the right tool (honest)

  • Explaining complex changes or onboarding – talking over a screen recording beats typing.
  • Async updates to clients and teammates.
  • You don’t need structured, trackable, sign-off-able feedback – just a quick walkthrough.

Best of both: record a Loom to walk the client through the page, then drop the Reviso review link in the Loom description so their actual change requests land as trackable pins. Show with Loom, collect with Reviso.

For collecting client feedback on a website, yes – and it does it better, because pins are anchored to elements and trackable to resolution. For recording walkthroughs, Loom is still the right tool. Many people use both.

Video feedback can’t be tracked or closed out – you re-watch a recording to find each request, and there’s no clean sign-off. Reviso turns feedback into resolvable items pinned to the exact element.

No. They click your review link and pin comments – no login, just like watching a shared Loom.

In your own WordPress database, not a third-party video cloud.

Moving your feedback loop off Loom: what changes

This one is not really a switch, because Loom is not a feedback tool and there is no reason to stop using it. Loom records video, and it is excellent at that. What happens in a lot of agencies is that Loom quietly becomes the feedback channel by default – the client records a five-minute walkthrough saying what they want changed, and you sit there scrubbing back and forth writing it into a list. That is the part worth replacing. Here is what changes if you do.

With Loom as the feedback channel In Reviso
One video covering fifteen changes Fifteen pinned comments, each on the element it refers to
You transcribe the video into a task list The list is the feedback; nothing to transcribe
“The bit under the blue button, further down” A pin on that exact element, with page, browser and viewport captured
Tracking what is done by re-watching A status per comment, resolved inside your builder
Approval as a sentence somewhere in the recording An explicit approval with a timestamped record and a PDF certificate (Pro)
A second round means a second video A second round reuses the same review, with history intact

Two honest points before you change anything. Loom is genuinely better than Reviso for explaining something complicated, showing a bug that only appears mid-interaction, or recording a handover walkthrough for a client to keep – keep using it for all of that. And Loom is not WordPress-specific, so it works everywhere your client is, which a WordPress plugin cannot claim. The change worth making is narrow: stop using video as the channel for structured, itemised page feedback, because that is the one job it is bad at.

What you get that a Loom video cannot give you

Suggest mode. Instead of a client describing new wording out loud and you typing it out from the recording, they propose it directly on the live page, like a tracked change in a document. You accept or reject in one click – accepting can apply the edit straight to the page in Bricks (Pro). It is the difference between being told about a change and being handed it.

Beyond that: feedback attached to elements rather than timestamps, so nothing is ambiguous; statuses, so you can see what is outstanding without re-watching anything; a timestamped approval that ends the round; and everything stored in your own WordPress database. Reviso’s core is free, so it costs nothing to try alongside the Loom account you are keeping anyway.