Install FreeStart Pro
Try ProInstall Free

Notifications

May 25, 2026

Notifications

Reviso emails you (and optionally your team) when things happen on a review.

What you can configure

Free

  • Primary notification email — single recipient
  • Which events trigger an email — new comment / reply / assignment / approval (each toggleable)

Pro

Everything above, plus:

  • Multi-recipient — up to 10 additional addresses
  • From name + address — override WordPress’s defaults to avoid SPF/DMARC bounces
  • Reply-To — set to the reviewer’s email so your team can reply directly
  • Coalesce bursts — when a client drops 10 comments in 30 seconds, combine them into one digest email after N minutes of quiet (default: 1 min)
  • Approval certificate attachment — see approvals.md

Per-user opt-out

Each WordPress user with an account on your site can opt out of their own reply + assignment emails (the ones that mention them by name):

  1. WP-admin → Users → Your Profile
  2. Scroll to Reviso notifications
  3. Untick “Email me about replies and assignments”

The primary site notifications go to the configured recipient regardless of per-user opt-outs.

SMTP

WordPress’s wp_mail() is famously unreliable on shared hosting. Reviso doesn’t ship its own SMTP — install one of:

  • WP Mail SMTP (free + paid)
  • FluentSMTP (free, recommended)
  • Post SMTP

Reviso surfaces a notice in the settings page if wp_mail() is failing — that’s your cue to plug in an SMTP plugin.

Common issues

Notifications aren’t arriving.

  1. Send a test email from Settings → Reviso → General → Send test email. If that fails, the issue is wp_mail / your SMTP — fix that first.
  2. Check your spam folder.
  3. Verify the recipient is correct on the Settings page.
  4. Check the “Last delivery error” notice in settings.

They’re arriving but going to spam.
Set the From address (Pro) to an address on your own domain (not your client’s), and make sure that domain has SPF + DKIM records that authorise WordPress’s outbound mail server.

Too many emails.
Increase the Coalesce bursts window (Pro). Or untick events you don’t care about.

A teammate isn’t getting notifications about comments assigned to them.
Check their WordPress user profile — they may have ticked the per-user opt-out.